Feature Ideas

We’d like to request the option to enable Dark Mode in Ply, both in the web browser and the mobile application. What We're Requesting: A toggle or setting within Ply that allows users to switch between Light Mode and Dark Mode across all platforms - mirroring what many modern SaaS platforms offer today. Ideally, this could also respect system-wide preferences, automatically adapting to the user's device settings. Why This Would Be Beneficial: For users working long hours, especially in low-light environments or at night, dark mode greatly reduces eye fatigue. This is especially helpful when reviewing long catalogs, reports, or switching between job details throughout the day. Enhanced Accessibility Dark mode can provide improved contrast and readability for users with visual impairments or light sensitivity, making Ply more inclusive. Battery Efficiency on Mobile Devices Dark mode can reduce battery usage on OLED mobile screens - an important quality-of-life improvement for techs and admins who rely heavily on mobile usage in the field. Consistency Across Tools Many of our other software tools and systems offer dark mode, so switching between them and Ply feels disjointed without it. Adding dark mode would bring Ply in line with current UX standards and expectations. Suggested Implementation Ideas: Allow users to toggle dark mode in user preferences/settings. Optionally, support auto-detection of system theme settings (light/dark). Include support for both web and mobile versions of the app. We believe this feature would significantly enhance user experience for a wide range of Ply users, from field techs using the mobile app at night to admins working across multiple tools during long days.

Why This Is Useful The current process for receiving materials in the PLY app is cumbersome, especially when shipments arrive in multiple parts. Users must mark the purchase order as partially received and then reconcile each item to a job or location manually. A better approach would allow users to quickly record what was received and, once all materials have arrived, reconcile the entire purchase order in one simple step. Furthermore, if the purchase order contains a Job #, reconciling to that job should be a quick option. Who Would Benefit Warehouse staff and managers who handle deliveries and reconcile purchase orders. This improvement would make it easier to achieve the end goal of reconciling the material that was ordered to the correct job, without unnecessary steps or complexity. How It Should Work Allow users to easily record what material arrived against the purchase order at the time of delivery. Support partial receiving without requiring immediate reconciliation of each item to a job or location. When the full order arrives, provide a simple way to reconcile everything without extra searching or steps, leveraging the existing PO-job link.

We would like to have the ability to sort the items in our inventory counts to assist with efficiency when counting.

Under Job Costing in Service Titan, is there a way for the PO's that go through Ply, to appear as a purchase order in Service Titan?

Ability to display the ServiceTitan PO number (instead of or in addition to the Ply PO number) on PO emails sent to vendors. Currently, vendors are using the Ply PO# on their end instead of the ST PO#, causing confusion. Workaround provided: Hide Ply PO Number toggle under Settings > Procurement. Feature request: allow the ST PO# to be shown on the vendor-facing PO email.

Right now the inventory is random. It would save time if we did not have to go back and forth to do counts.

I would love to see a Report added to the Reports section that helps us better understand all of the things we are purchasing using POs.

Add pricing to inventory results to see how much dollars amount of inventory differences

When viewing stock within a location in PLY, our team would benefit from the ability to sort items by position in ascending or descending order. This would help viewers follow the physical layout of the location more efficiently and reduce time spent searching for items. Ideally, the sorting option could be toggled between ascending and descending order based on the viewer's preference or the direction they are moving through the physical location. Additionally, we would love for Ply to default to descending position order when searching for items within a location and when conducting inventory counts. This default would better align with how our team typically moves through locations when picking or counting inventory. Having both the ability to toggle sorting (ascending/descending) and a default descending order would help streamline our workflow and reduce time spent reorganizing item lists during pulls and counts.

Issue: When editing a Purchase Order in Ply, line items are reshuffled into a different order each time. This is not isolated to a single PO — it occurs across all POs upon editing. Impact: This makes it very difficult to track and reconcile items, especially when working on large POs that require careful line-by-line review. Steps to Reproduce: Open any existing PO in Ply Make an edit Observe that line items are reordered/reshuffled Expected Behavior: Line items should retain their original order after edits are made.

Often times we are unable to get material in on time so we will borrow material from one job in the meantime material arrives. This is very common due to living in Hawaii we only get Boat or Air shipments.